But here, suddenly, was a new way of thinking about the ingredients of life success. I was electrified by the notion, which I made the title of this book in Like Mayer and Salovey, I used the phrase to synthesize a broad range of scientific findings, drawing together what had been separate strands of research — reviewing not only their theory but a wide variety of other exciting scientific developments, such as the first fruits of the nascent field of affective neuroscience, which explores how emotions are regulated in the brain. I remember having the thought, just before this book was published ten years ago, that if one day I overheard a conversation in which two strangers used the phrase emotional intelligence and both understood what it meant, I would have succeeded in spreading the concept more widely into the culture.
Emotional Intelligence EI or emotional quotient EQ is a set of skills that help us better perceive, understand and manage emotions in ourselves and in others.
Collectively they help us make intelligent responses to, and use of, emotions. These skills are as important as your intellect IQ in determining success in work and in life.
Everyone, no matter what job function, has interactions with other people. People who have been through our programs feel better at work, facilitate more productive work environments, and better lead and engage others.
The Genos Emotional Intelligence Model The Genos model shown below comprises a set of emotionally intelligent workplace behaviour competencies. Competencies represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable.
The six emotionally intelligent Emotional intelligence journal competencies of the Genos model capture the skills and behaviours that manifest from emotional intelligence abilities. The Genos Model of Emotional Intelligence, including the six core skills is as follows: The competencies of the model help us consistently demonstrate the productive being states on the right side of the model, as opposed to Emotional intelligence journal unproductive being states, that we can all be at times, on the left side of the model.
Emotional Self-Awareness Self-Awareness is about being aware of the way you feel and the impact your feelings can have on decisions, behaviour and performance. People who are emotionally self-aware are conscious of the role their feelings can play in these areas, and are better equipped to manage this influence effectively.
When we are emotionally self-aware we are present with the role feelings are playing in our decisions, behaviour and performance. When we are not, we are often disconnected from this influence.
Emotional Awareness of Others Awareness of others is about perceiving, understanding and acknowledging the way others feel. This skill helps us identify the things that make people feel valued, listened to, cared for, consulted, and understood.
It also helps us demonstrate empathy, anticipate responses or reactions, and adjust our behaviour so that it fits well with others. When we demonstrate this skill effectively we come across as being empathetic. People who do not demonstrate this skill can come across as being insensitive to the way others feel.
Authenticity Authenticity is about openly and effectively expressing oneself, honouring commitments and encouraging this behaviour in others.
It involves honestly expressing specific feelings at work, such as happiness and frustration, providing feedback to colleagues about the way you feel, and sharing emotions at the right time, to the right degree and, to the right people.
People high in authenticity are often described as genuine whereas people low in this skill are often described as untrustworthy.
Emotional Reasoning Emotional reasoning is about using the information in feelings from oneself and others when decision-making. Feelings and emotions contain important information. For example, the level of commitment colleagues demonstrate often provides insight into whether a decision is going to be supported; the emotional appeal of products and services often provides insight into selling and marketing messages.
When this type of emotional information is combined with facts and technical information, people make expansive, creative and well thought-out decisions. Conversely, people who do not use emotional information and focus on facts or technical information only tend to be limited in their decision-making.
The modern workplace is generally one of high demands and pressure, and this can create negative emotions and outcomes. Our mood can be very infectious and can therefore be a powerful force in the workplace; productively or unproductively.
This skill helps people be resilient and manage high work demands and stress rather than being temperamental at work. People who are proficient in managing their own emotions are optimistic and look to find the opportunities and possibilities that exist even in the face of adversity.
Positive Influence Positive influence is about positively influencing the way others feel through problem solving, feedback, recognising and supporting others work. It involves creating a positive working environment for others, helping others find effective ways of responding to upsetting events and effectively helping people resolve issues that are affecting their performance.
This skill helps people create a productive environment for others.
Positive Influence equips you with the capacity to encourage colleagues to cooperate and work effectively together. The Genos Emotional Intelligence Assessments Genos emotional intelligence assessments measure how often individuals display emotionally intelligent workplace behaviour that underlie success.
The Genos EI Enhancement Programs Our programs transfer cutting-edge content, assessments, frameworks, and tools into practical behavioural change that endures and has impact.This unique journal in psychology is devoted to publishing original research and theoretical studies and review papers that substantially contribute to the understanding of intelligence.
It provides a new source of significant papers in psychometrics, tests and measurement, and all other empirical and. Research in Higher Education Journal The effects of emotional intelligence, Page 1 The effects of emotional intelligence, age, work experience, and.
Emotional Intelligence Webinar Series. Why do some highly intelligent and skillful people succeed as good leaders while others with these same characteristics fail miserably? The International Society for Emotional Intelligence (ISEI) is a non-profit educational organization that brings together researchers, scholars and practitioners from around the globe who are interested in applying the principles of emotional intelligence (EI).
The Society supports the advancement of emotional intelligence theory, research and practice as well as the dissemination of. REVIEW International Journal of Caring Sciences, 1(3)– Empathy and emotional intelligence: What is it really about? Ioannidou F Clinical Collaborator, Nursing Department, Alexander Technological Education Institute of Thessaloniki, Thessaloniki, Greece.
Endorsed by the Dalai Lama, this award-winning bestseller is an emotional intelligence book with a single purpose: increasing your EQ. Online EQ test included, plus great emotional intelligence information and a step-by-step plan for improving your emotional intelligence.